Statistiche di base
| LEI | GTJS1N8S8I28A7L4WG97 |
| CIK | 1013880 |
SEC Filings
All companies that sell securities in the United States must register with the Securities and Exchange Commission (SEC) and file reports on a regular basis.
These reports include company annual reports (10K, 10Q), news updates (8K), investor presentations (found in 8Ks), insider trades (form 4), ownership reports (13D, and 13G), and reports related to the specific securities sold, such as registration statements and prospectus. This page shows recent SEC filings related to TTEC Holdings, Inc.
SEC Filings (Chronological Order)
Questa pagina fornisce un elenco completo e cronologico dei depositi SEC, esclusi i documenti di proprietà che forniamo altrove.
| August 7, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 7, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 7, 2025 |
Template, Management Incentive Program Agreement for 2025 PRSU value equivalent award EXHIBIT 10.32 TTEC HOLDINGS, INC. Management Incentive Program Award Agreement This Management Incentive Program Award Agreement (this "Agreement" or “2025 MIP Award Agreement”) is made to be effective as of August 5, 2025 (the "Award Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or “TTEC”) and (the "Executive"). The Executive’s employment agreement with the Comp |
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| August 7, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 7, 2025 |
Exhibit 99.1 TTEC Announces Second Quarter 2025 Financial Results Second Quarter 2025 Revenue was $513.6 Million Net Loss was $6.7 Million or negative 1.3 Percent of Revenue (Net Income of $10.6 Million or 2.1 Percent of Revenue Non-GAAP) Adjusted EBITDA was $51.8 Million or 10.1 Percent of Revenue Updates Revenue Outlook for Full Year 2025 AUSTIN, August 7, 2025 – TTEC Holdings, Inc. (NASDAQ:TTEC |
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| August 1, 2025 |
TTEC Provides Update on Potential Take Private Transaction Exhibit 99.1 [EXTERNAL] TTEC Provides Update on Potential Take Private Transaction AUSTIN, Texas, August 1, 2025 /PRNewswire/ - TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that on July 31, 2025, the Board of Directors (the “Board”) of TTEC Holdings, Inc. (“TTEC” or the “Company”) receive |
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| August 1, 2025 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 1, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| May 27, 2025 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 22, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 8, 2025 |
Exhibit 99.1 TTEC Announces First Quarter 2025 Financial Results First Quarter 2025 Revenue was $534.2 Million, down 7.4 Percent Net Income was $3.2 Million or 0.6 Percent of Revenue ($13.6 Million or 2.6 Percent of Revenue Non-GAAP) Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, May 8, 2025 – TTEC Holdings, Inc. (NASDAQ:TTEC), a leading |
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| May 8, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 8, 2025 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 8, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| April 11, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ¨ Defin |
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| April 11, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ D |
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| February 27, 2025 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Nevada, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Texas, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA TTEC Canada Solutions, Inc. Canada TTEC Digital Canada, Inc. Canada TTEC Europe B.V. Netherlands TTEC |
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| February 27, 2025 |
EXHIBIT 10.89 Executable Version EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, a Nevada corporation (“TSC” or the “Company”) and a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and John Abou ("Executive"), each a “Party” and together the “Parties.” The Executive Employment Agre |
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| February 27, 2025 |
EXHIBIT 19.1 INSIDER TRADING POLICY I. PURPOSE U.S. federal securities laws prohibit the purchase and sale of securities at a time when the person possesses Material Nonpublic Information (positive or negative) concerning the issuer of the security (“Inside Information”). This Policy describes the limitations on trading in securities by TTEC directors, officers, employees and other persons who hav |
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| February 27, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 27, 2025 |
Financial Statements and Exhibits, Results of Operations and Financial Condition, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 27, 2025 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Kenneth R. Wagers, III and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchang |
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| February 27, 2025 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2024 Financial Results Fourth Quarter 2024 Revenue was $567.4 Million, down 9.4 Percent Net Income was $4.6 Million or 0.8 Percent of Revenue ($9.0 Million or 1.6 Percent of Revenue Non-GAAP) Adjusted EBITDA was $50.9 Million or 9.0 Percent of Revenue Full Year 2024 Revenue was $2.208 Billion, down 10.4 Percent Net Loss of $310.6 Million or |
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| February 14, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 14, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| January 3, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 2, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State of other jurisdiction of (Commission file number) (IRS |
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| November 6, 2024 |
EXHIBIT 10.02 PURCHASE AND SALE AGREEMENT REFERENCE TERMS Effective Date: November 5, 2024 [Opening paragraph] Seller: TTEC Services Corporation, a Nevada corporation [Opening paragraph] Buyer: Catholic Health Initiatives Colorado, a Colorado nonprofit corporation [Opening paragraph] Property: See description attached as Exhibit A. [§1] Purchase Price: $45,500,000.00 [§2.1] Deposit: $250,000.00, d |
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| November 6, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 6, 2024 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 6, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 6, 2024 |
Exhibit 99.1 TTEC Announces Third Quarter 2024 Financial Results Third Quarter 2024 Revenue was $529.4 Million, down 12.2 Percent Operating Income of $12.9 Million or 2.4 Percent of Revenue (Operating Income of $34.1 Million or 6.4 Percent of Revenue Non-GAAP) Net Loss of $19.0 Million or negative 3.6 Percent of Revenue (Net Income of $5.4 Million or 1.0 Percent of Revenue Non-GAAP) Adjusted EBITD |
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| November 6, 2024 |
EXHIBIT 10.99 Published Revolver CUSIP Number: 87952JAF0 Published Transaction CUSIP Number: 87952JAE3 AMENDED AND RESTATED CREDIT AGREEMENT (as amended by the First Amendment dated as of February 11, 2016, the Second Amendment dated as of February 27, 2017, the Third Amendment and Incremental Increase Agreement dated as of October 30, 2017, the Fourth Amendment dated as of February 14, 2019, the |
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| November 5, 2024 |
Entry into a Material Definitive Agreement, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 5, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| September 30, 2024 |
EX-99.1 2 ef20036457ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 Kenneth D. Tuchman September 27, 2024 Board of Directors TTEC Holdings, Inc. 6312 South Fiddler’s Green Circle Suite 100N Greenwood Village, CO 80111 Dear Members of the Board of Directors: As you know, I founded TTEC Holdings, Inc. (“TTEC” or the “Company”) more than 40 years ago and am proud of the business we have built over the decades. |
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| September 30, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 27, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| September 30, 2024 |
TTEC / TTEC Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 3 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Kenneth D. Tuchman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8100 With copies to: Andrew J. Nussbaum Eric M. F |
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| September 30, 2024 |
TTEC Receives Unsolicited Proposal from CEO to be Taken Private Exhibit 99.1 TTEC Receives Unsolicited Proposal from CEO to be Taken Private DENVER, September 30, 2024 – TTEC Holdings, Inc. (NASDAQ:TTEC) (“TTEC” or the “Company”), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced that its Board of Directors has received an unsolicited, preliminary, non-binding proposal letter, dated September 27, |
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| September 12, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 11, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 9, 2024 |
Exhibit 99.1 TTEC Announces Second Quarter 2024 Financial Results Second Quarter 2024 Revenue was $534.1 Million, down 11.0 Percent Operating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 Million Non-cash Goodwill Impairments and Related Tax Adjustments (Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP) Net Loss of $296.8 Million or negative 55.6 Per |
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| August 9, 2024 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 8, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 8, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 8, 2024 |
Exhibit 10.99 ANNEX A TO NINTH AMENDMENT Published Revolver CUSIP Number: 87952JAF0 Published Transaction CUSIP Number: 87952JAE3 AMENDED AND RESTATED CREDIT AGREEMENT (as amended by the First Amendment dated as of February 11, 2016, the Second Amendment dated as of February 27, 2017, the Third Amendment and Incremental Increase Agreement dated as of October 30, 2017, the Fourth Amendment dated as |
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| August 8, 2024 |
EXHIBIT 10.88 Amendment to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Amendment #1” to the Executive Employment Agreement (the “Agreement”) of January 1, 2019, by and between TTEC Services Corporation, a Nevada (formerly Colorado) corporation (the “Company”) a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Margaret B. McLean ("Executive" or “McLean |
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| June 7, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): June 5, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission File (IRS Employer of in |
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| June 5, 2024 |
As filed with the Securities and Exchange Commission on June 5, 2024 As filed with the Securities and Exchange Commission on June 5, 2024 Registration No. |
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| June 5, 2024 |
TTEC Holdings, Inc. Amended and Restated 2020 Equity Incentive Plan as amended on May 22, 2024 Exhibit 10.07 TTEC HOLDINGS, INC. 2020 EQUITY INCENTIVE PLAN Conformed copy incorporating the Amendment adopted by the Board on February 21, 2024 Approved by the Company’s stockholders on May 22, 2024 PREVIOUSLY Adopted by the Board on February 27, 2020 and Approved by the Company’s stockholders on May 13, 2020 1. ESTABLISHMENT AND PURPOSE OF PLAN TTEC Holdings, Inc., a Delaware corpora |
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| June 5, 2024 |
Consent of Davis Graham & Stubbs LLP (included in Exhibit 5.01) Exhibit 5.01 June 3, 2024 TTEC Holdings, Inc. 9197 S. Peoria Street Englewood, Colorado 80112-5833 Re: Registration Statement on Form S-8 Ladies and Gentlemen: We have acted as counsel to TTEC Holdings, Inc., a Delaware corporation (the “Company”). This letter is being delivered in connection with the Registration Statement on Form S-8 filed by the Company on June 3, 2024 (the “Registration Statem |
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| June 5, 2024 |
Exhibit 107 Calculation of Filing Fee Tables S-8 (Form Type) TTEC HOLDINGS, INC. (Exact Name of Registrant as Specified in its Charter) Table 1: Newly Registered Securities Security Type Security Class Title Fee Calculation Rule Amount Registered(1) Proposed Maximum Offering Price Per Share(2) Maximum Aggregate Offering Price(2) Fee Rate Amount of Registration Fee Equity Common Stock, $0.01 par va |
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| May 30, 2024 |
Amended and Restated Bylaws of TTEC Holdings, Inc. reflecting all amendments through May 23, 2024 Exhibit 3.04 AMENDED AND RESTATED BYLAWS OF TTEC HOLDINGS, INC. (As amended and restated effective May 23, 2024) ARTICLE I Stockholders 1.1 Annual Meeting. An annual meeting of stockholders for the election of directors and for such other business as may be stated in the notice of the meeting, shall be held each year at such time and date as the Board of Directors, by resolution, shall d |
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| May 30, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 23, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission File (IRS Employer of in |
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| May 28, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 22, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 9, 2024 |
Exhibit 99.1 TTEC Announces First Quarter 2024 Financial Results First Quarter 2024 Revenue was $576.6 Million, down 8.9 Percent Operating Income was $22.7 Million or 3.9 Percent of Revenue ($37.9 Million or 6.6 Percent of Revenue Non-GAAP) Net Income was $0.5 Million or 0.1 Percent of Revenue ($12.6 Million or 2.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $54.9 Million or 9.5 Percent of Re |
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| May 9, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 8, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 8, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 8, 2024 |
Exhibit 10.30 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| May 8, 2024 |
Exhibit 10.29 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| April 10, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ Defin |
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| April 10, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ¨ Defin |
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| March 1, 2024 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2023 Financial Results Full Year 2023 Revenue was $2.463 Billion, up 0.8 Percent Operating Income was $118.0 Million or 4.8 Percent of Revenue ($200.4 Million or 8.1 Percent of Revenue Non-GAAP) Net Income was $18.3 Million or 0.7 Percent of Revenue ($103.2 Million or 4.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $271.5 Million or 11. |
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| March 1, 2024 |
Results of Operations and Financial Condition, Other Events, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 29, 2024 |
Exhibit 10.98 EIGHTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT This EIGHTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”) dated as of February 26, 2024, and effective in accordance with Section 3 below, by and among TTEC HOLDINGS, INC. (formerly known as TeleTech Holdings, Inc.), a Delaware corporation (the “US Borrower” or the “Administrative Borrower”, as applicab |
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| February 29, 2024 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Francois Bourret and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Comm |
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| February 29, 2024 |
TTEC Incentives Recoupment Policy Exhibit 97.1 TTEC INCENTIVES RECOUPMENT POLICY I. PURPOSE The Compensation Committee (the “Committee”) of TTEC Holdings, Inc. (together with its subsidiaries and controlled affiliates, “TTEC” or the “Company”) is adopting this Incentives Recoupment Policy (this “Policy”) to provide for the recovery of certain incentive compensation in the event of an Accounting Restatement or certain Detrimental C |
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| February 29, 2024 |
Independent Director Compensation Arrangements (effective for the May 2023 – May 2024 Board Cycle) Exhibit 10.34 Independent Director Compensation Arrangements The following compensation arrangements for TTEC Holdings, Inc.’s (the “Company”) Independent Directors was adopted by the TTEC Compensation Committee and its Board of Directors on February 23, 2023 to be effective as of the start of the 2023/2024 board cycle in May 2023 (the “Effective Date”) until otherwise modified by the Compensation |
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| February 29, 2024 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA TTEC Canada Solutions, Inc. Canada TTEC Digital Canada, Inc. Canada TTEC Europe B.V. Netherlands |
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| February 29, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 15, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 12, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 15, 2024 |
Exhibit 99.1 TTEC Announces New Chief Financial Officer, Kenny Wagers Tenured global finance and operational leader to join senior executive leadership team DENVER, February 15, 2024 - TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth “Kenny” R. W |
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| February 15, 2024 |
Exhibit 10.87 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, a Nevada company (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., (NASDAQ:TTEC) a Delaware corporation (“TTEC Parent”), and Kenneth “Kenny” R. Wagers III ("Executive" or “Wagers”), each a “Party” and together the “Parties.” The |
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| February 13, 2024 |
TTEC / TTEC Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 4)* Name of issuer: TTEC Holdings Inc Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 29, 2023 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ R |
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| January 5, 2024 |
Employment Agreement for Francois Bourret, Chief Accounting Officer and Interim CFO Exhibit 10.82 Execution Copy EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation (the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Francois Bourret ("Executive" or “Bourret”), each a “Party” and together the “Parties.” This Agreement is executed to be effective as o |
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| January 5, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 4, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| November 9, 2023 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 8, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 9, 2023 |
Exhibit 99.1 TTEC Announces Third Quarter 2023 Financial Results Third Quarter 2023 Revenue was $603.0 Million, up 1.8 Percent Year-over-Year Operating Income was $25.4 Million or 4.2 Percent of Revenue (Non-GAAP Operating Income was $47.3 Million or 7.8 Percent of Revenue) Net Income was $1.8 Million or 0.3 Percent of Revenue (Non-GAAP Net Income was $22.9 Million or 3.8 Percent of Revenue) Adjus |
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| November 8, 2023 |
EXHIBIT 10.83 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Seybold Amendment 1”) to the Executive Employment Agreement (“Agreement”) by and between TTEC Digital LLC (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc. (“TTEC Parent”) and David J. Seybold ("Executive") is executed to be effective as of September 28, 2023 (“Effective Date”). WHEREAS, in Dece |
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| November 8, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 8, 2023 |
Form of Indemnification Agreement with Directors and Officers EXHIBIT 10.33 INDEMNIFICATION AGREEMENT This Indemnification Agreement (this “Agreement”), dated the day of , 2023, is by and between TTEC Holdings, Inc., a Delaware corporation (the “Corporation”), and XX, an individual (“Indemnitee”). RECITALS A.Competent and experienced persons may be reluctant to serve, or to continue to serve, as directors and/or officers of legal entities or in other capacit |
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| October 3, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 27, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| October 2, 2023 |
TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend Exhibit 99.1 TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend DENVER, October 2, 2023 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that on September 28, 2023, its Board of Directors declared a cash dividend of $0.52 per common share to be |
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| October 2, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 28, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 25, 2023 |
TTEC Holdings, Inc. 6312 S. Fiddler’s Green Circle Suite 100N Greenwood Village, CO 80111 August 25, 2023 VIA EDGAR Securities and Exchange Commission Division of Corporation Finance 100 F Street, N.E. Washington, D.C. 20549 Attn: Eric Envall Charlie Guidry Re: TTEC Holdings, Inc. Definitive Proxy Statement on Schedule 14A Filed April 11, 2023 File No. 001-11919 Ladies and Gentlemen: This letter s |
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| August 4, 2023 |
Exhibit 99.1 TTEC Announces Second Quarter 2023 Financial Results Second Quarter 2023 Revenue was $600.4 Million Operating Income was $31.3 Million or 5.2 Percent of Revenue ($50.6 Million or 8.4 Percent of Revenue Non-GAAP) Net Income was $3.8 Million or 0.6 Percent of Revenue ($25.9 Million or 4.3 Percent of Revenue Non-GAAP) Adjusted EBITDA was $67.2 Million or 11.2 Percent of Revenue Fully Dil |
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| August 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 3, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 4, 2023 |
EXHIBIT 10.82 HEADS OF EMPLOYMENT AGREEMENT Francois Bourret* ● Employer: TTEC Services Corporation (“TTEC”) ● Role: Interim Chief Financial Officer ● Compensation: o Base Salary: $315,000 per annum, payable bi-monthly. o Promotion Equity Grant: Fair market equity grant in Restricted Stock Units (known as “RSUs”) equal in value of $400,000, as of close of market on the date of the grant; vesting o |
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| May 31, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 24, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2023 |
EXHIBIT 10.97 SEVENTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT This SEVENTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”) dated as of April 3, 2023, is made with reference to that certain Amended and Restated Credit Agreement dated as of June 3, 2013 (as amended prior to the date hereof, the “Existing Credit Agreement”; as amended by this Amendment, and as may be |
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| May 5, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 3, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 4, 2023 |
Exhibit 99.1 TTEC Announces First Quarter 2023 Financial Results First Quarter 2023 Revenue was $633.3 Million, up 7.6 Percent and 8.6 Percent on a Constant Currency Basis Operating Income was $44.4 Million or 7.0 Percent of Revenue ($60.7 Million or 9.6 Percent of Revenue Non-GAAP) Net Income was $20.9 Million or 3.3 Percent of Revenue ($36.9 Million or 5.8 Percent of Revenue Non-GAAP) Adjusted E |
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| April 11, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ Defin |
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| April 11, 2023 |
DEFA14A 1 tm231563d3defa14a.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (a |
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| March 20, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 14, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file number) (IRS Empl |
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| February 28, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 23, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 28, 2023 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LLC Colorado, USA TTEC Canada Solutions, Inc. Canada TTEC Europe B.V. Neth |
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| February 28, 2023 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Dustin Semach and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Commiss |
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| February 28, 2023 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2022 Financial Results Full Year 2022 Revenue was $2.444 Billion, up 7.5 Percent and 9.4 Percent on a Constant Currency Basis Operating Income was $168.5 Million or 6.9 Percent of Revenue ($248.5 Million or 10.2 Percent of Revenue Non-GAAP) Net Income was $117.3 Million or 4.8 Percent of Revenue ($174.4 Million or 7.1 Percent of Revenue Non- |
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| February 28, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2022 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 28, 2023 |
TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend Exhibit 99.2 TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend DENVER, February 27, 2023 – TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on February 23, 2023, its Board of Directors declared a cash dividend of $0.52 per common share to be paid on April 20, 2 |
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| February 9, 2023 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SC 13G/A 1 tv02090-ttecholdingsinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 3)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 30, 2022 Check the appropriate box to designate |
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| January 6, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 1, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file number) (IRS Emp |
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| January 6, 2023 |
Exhibit 10.87 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (?Semach Amendment 1?) to the Executive Employment Agreement (?Agreement?) by and between TTEC Services Corporation (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc. (?TTEC Parent?) and Dustin J. Semach ("Executive") is executed to be effective as of January 1, 2023 (?Effective Date?). WHEREAS, in |
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| January 6, 2023 |
EX-10.85 2 tm232461d1ex10-85.htm EXHIBIT 10.85 Exhibit 10.85 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Swanback Amendment 1”) to the Executive Employment Agreement (“Agreement”) by and between TTEC Services Corporation (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc. (“TTEC Parent”) and Michelle “Shelly” Swanback ("Executive" or “Swanback”) is execu |
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| November 10, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 10, 2022 |
Exhibit 99.1 TTEC Announces Third Quarter 2022 Financial Results Third Quarter 2022 Revenue was $592.5 Million Operating Income was $35.6 Million or 6.0 Percent of Revenue ($50.2 Million or 8.5 Percent of Revenue Non-GAAP) Net Income was $25.0 Million or 4.2 Percent of Revenue ($35.0 Million or 5.9 Percent of Revenue Non-GAAP) Adjusted EBITDA was $72.2 Million or 12.2 Percent of Revenue Fully Dilu |
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| November 9, 2022 |
Exhibit 10.60 November 1, 2022 PERSONAL & CONFIDENTIAL Regina M. Paolillo 1441 Little Raven Street Apt.# 33001 Denver, Colorado 80202 Dear Regina: As we agreed, your retirement from TTEC Services Corporation (?the Company?) will commence on (your employment will terminate effective) the close of business December 31, 2022 or an earlier date as you and the Company may mutually agree (?Separation Da |
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| November 9, 2022 |
Exhibit 99.1 TTEC Expands Senior Leadership Team as a Springboard for Growth Dave Seybold named CEO, TTEC Digital Shelly Swanback, TTEC Engage CEO, promoted to additional role as President, TTEC Holdings, Inc. Tuchman to remain TTEC Chairman and CEO DENVER, Colo., November 9, 2022 - TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innova |
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| November 9, 2022 |
Employment Agreement between David Seybold and TTEC Digital, LLC effective November 28, 2022 Exhibit 10.81 ? EXECUTIVE EMPLOYMENT AGREEMENT ? This Executive Employment Agreement (?Agreement?) is by and between TTEC Digital, LLC, a Colorado company (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and David Seybold ("Executive" or ?Seybold?), each a ?Party? and together the ?Parties.? The Executive Employment Agreement is e |
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| November 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| November 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| October 27, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): October 24, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| September 27, 2022 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.1 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 27, 2022 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on September 26, 2022, its Board of Directors declared a cash dividend of $0.52 per common share to be |
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| September 27, 2022 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 26, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 10, 2022 |
Exhibit 99.1 TTEC Announces Second Quarter 2022 Financial Results Second Quarter 2022 Revenue was $604.3 Million Operating Income was $35.9 Million or 5.9 Percent of Revenue Non-GAAP $61.2 Million or 10.1 Percent of Revenue Net Income was $25.2 Million ($46.4 Million Non-GAAP) Adjusted EBITDA was $84.1 Million or 13.9 Percent of Revenue Fully Diluted EPS was $0.53 ($0.98 Non-GAAP) Signs Bookings o |
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| August 10, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| May 31, 2022 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 25, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 5, 2022 |
Employment agreement between Michelle Swanback and TTEC Services Corporation effective May 2, 2022 EXHIBIT 10.84 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Services Corporation, a Colorado company (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and Michelle ?Shelly? Swanback ("Executive" or ?Swanback?), each a ?Party? and together the ?Parties.? The Executive Employm |
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| May 5, 2022 |
Exhibit 99.1 TTEC Announces First Quarter 2022 Financial Results First Quarter 2022 Revenue was $588.7 Million Operating Income was $48.3 Million or 8.2 Percent of Revenue Non-GAAP $67.2 Million or 11.4 Percent of Revenue Net Income was $33.4 Million ($51.0 Million Non-GAAP) Adjusted EBITDA was $85.5 Million or 14.5 Percent of Revenue Fully Diluted EPS was $0.71 ($1.08 Non-GAAP) Signs Bookings of |
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| May 5, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| May 5, 2022 |
? ? EXHIBIT 10.35 TTEC HOLDINGS, INC. Value Creation Program Performance Restricted Stock Unit Agreement ? This Value Creation Program Performance Restricted Stock Unit Agreement (this "Agreement") is made to be effective as of March 15, 2022 (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or ?TTEC?) and (the "Grantee"). ? This Agreement is governed by |
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| May 4, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 2, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer incor |
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| May 4, 2022 |
Exhibit 99.1 TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE Digital CX Transformation leader to ignite next stage of growth DENVER, Colo., May 4, 2022 /PRNewswire/ - TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has been named Chief Executive Officer of TTE |
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| April 11, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ? Filed by the Registrant ? Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ? Preliminary Proxy Statement ? Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 11, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) x Filed by the Registrant ? Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ? Preliminary Proxy Statement ? Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 4, 2022 |
Exhibit 2.1 AMENDMENT TO ASSET PURCHASE AGREEMENT This Amendment to Asset Purchase Agreement (this ?Amendment?) is made and entered into effective as of April [1], 2022, by and among ALJ Regional Holdings, Inc., a Delaware corporation, Faneuil, Inc., a Delaware corporation and a wholly-owned direct Subsidiary of Parent, TTEC Government Solutions, LLC, a Colorado limited liability company and TTEC |
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| April 4, 2022 |
Exhibit 99.1 TTEC Completes Acquisition of Public Sector and Smart City Assets Company accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market ENGLEWOOD, Colo., April 4, 2022 - TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experiences (CX) technology and services innovators for end-to-end digital CX solutions, today |
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| April 4, 2022 |
Regulation FD Disclosure, Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 1, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of i |
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| March 3, 2022 |
Exhibit 21.1 ? List of Subsidiaries ? ? ? ? Subsidiary Jurisdiction Avtex Solutions, LLC ? Minnesota, USA TTEC Services Corporation ? Colorado, USA TTEC Government Solutions, LLC ? Colorado, USA TTEC Digital, LLC ? Colorado, USA TTEC Healthcare Solutions, Inc. ? Delaware, USA TTEC@Home, LLC ? Colorado, USA TTEC Financial Services Management, LLC ? Delaware, USA Percepta, LLC ? Delaware, USA First |
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| March 3, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents ? ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| March 3, 2022 |
Exhibit 24.1 ? POWER OF ATTORNEY ? Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Dustin Semach and Margaret B. McLean, acting individually, as such person?s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Com |
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| March 2, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 24, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| March 2, 2022 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Record Full Year 2021 Financial Results Full Year 2021 Revenue was $2.273 Billion, up 16.6 Percent Operating Income was $217.2 Million or 9.6 Percent of Revenue Non-GAAP $286.2 Million or 12.6 Percent of Revenue Net Income was $141.0 Million ($218.9 Million Non-GAAP) Adjusted EBITDA was $354.4 Million or 15.6 Percent of Revenue Fully Diluted EPS was $ |
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| March 2, 2022 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.2 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, February 28, 2022 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on February 24, 2022, its Board of Directors declared a cash dividend of $0.50 per common share to be pa |
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| March 1, 2022 |
OMB APPROVAL UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 12b-25 NOTIFICATION OF LATE FILING OMB Number: 3235-0058 Expires: February 28, 2022 Estimated average burden hours per response . . . . . . 2.50 SEC FILE NUMBER 001-11919 CUSIP NUMBER 89854H 102 (Check one): x Form 10-K o Form 20-F o Form 11-K o Form 10-Q o Form 10-D o Form N-CEN o Form N-CSR For Period Ended |
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| February 10, 2022 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 2)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2021 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ?? |
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| December 27, 2021 |
Exhibit 2.1 EXECUTION VERSION CERTAIN IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THIS AGREEMENT BECAUSE IT IS NOT MATERIAL AND WOULD LIKELY CAUSE COMPETITIVE HARM TO THE REGISTRANT IF PUBLICLY DISCLOSED. [* * *] INDICATES THAT INFORMATION HAS BEEN REDACTED. ASSET PURCHASE AGREEMENT BY AND AMONG ALJ REGIONAL HOLDINGS, INC. FANEUIL, INC. TTEC GOVERNMENT SOLUTIONS, LLC AND TTEC HOLDINGS, INC. DATE |
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| December 27, 2021 |
Exhibit 99.1 TTEC ANNOUNCES AGREEMENT TO ACQUIRE PUBLIC SECTOR CITIZEN EXPERIENCE PLATFORM Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market ENGLEWOOD, CO - TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announces the signin |
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| December 27, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): December 21, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer |
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| November 29, 2021 |
TTEC Increases its Credit Facility to $1.5 Billion Exhibit 99.1 TTEC Increases its Credit Facility to $1.5 Billion DENVER, November 29, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that on November 23, 2021 it amended and extended its credit facility, increasing the total commitment amount by $300 million to $1. |
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| November 29, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 23, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer |
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| November 29, 2021 |
Exhibit 10.96 SIXTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT, SECOND AMENDMENT TO AMENDED AND RESTATED SECURITY AGREEMENT AND FIRST AMENDMENT TO AMENDED AND RESTATED PLEDGE AGREEMENT This SIXTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT, Second Amendment to Amended and Restated Security Agreement and First Amendment to Amended and Restated Pledge Agreement (this ?Amendment?) is d |
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| November 12, 2021 |
Exhibit 99.1 TTEC Announces Regina Paolillo as Global Chief Operating Officer and Dustin Semach as Chief Financial Officer ENGLEWOOD, CO, Nov.9, 2021 ? TTEC Holdings, Inc (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced Regina Paolillo as its Global Chief Operating Officer, a newly created rol |
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| November 12, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 12, 2021 |
Exhibit 10.83 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Services Corporation (the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and Dustin J. Semach ("Executive" or ?Semach?), each a ?Party? and together the ?Parties.? This Agreement is executed to be effective as of November 9, 20 |
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| November 10, 2021 |
Exhibit 99.1 TTEC Announces Record Third Quarter 2021 Financial Results Third Quarter 2021 Revenue Increased 15.0 Percent to $566.7 Million Operating Income was 26.0 Million or 4.6 Percent of Revenue (Non-GAAP $59.4 Million or 10.5 Percent of Revenue) Net Income was $14.4 Million ($47.7 Million Non-GAAP) Adjusted EBITDA was $78.7 Million or 13.9 Percent of Revenue Fully Diluted EPS was $0.30 ($1.0 |
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| November 10, 2021 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| September 27, 2021 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.1 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 27, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on September 22, 2021 its Board of Directors declared a cash dividend of $0.47 per common share to be p |
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| September 27, 2021 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 22, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 31, 2021 |
August 31, 2021 Via EDGAR United States Securities and Exchange Commission Division of Corporation Finance 100 F Street, N. |
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| August 4, 2021 |
Exhibit 99.1 TTEC Announces Record Second Quarter 2021 Financial Results Second Quarter 2021 Revenue Increased 22 Percent to $554.8 Million Operating Income was $65.8 Million or 11.9 Percent of Revenue (Non-GAAP $78.6 Million or 14.2 Percent of Revenue) Net Income was $47.4 Million ($60.2 Million Non-GAAP) Adjusted EBITDA was $95.7 Million or 17.3 Percent of Revenue Fully Diluted EPS was $1.00 ($1 |
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| August 4, 2021 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 3, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 3, 2021 |
Exhibit 10.27 ? TTEC HOLDINGS, INC. PERFORMANCE RESTRICTED STOCK UNIT AGREEMENT This Performance Restricted Stock Unit Agreement (this "Agreement") is made to be effective as of (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or ?TTEC?) and (the "Executive"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan |
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| August 3, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| August 3, 2021 |
Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement effective July 1, 2021 Exhibit 10.28 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| June 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): June 8, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| June 2, 2021 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 26, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2021 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 5, 2021 |
Exhibit 99.1 TTEC Announces Record First Quarter 2021 Financial Results First Quarter 2021 Revenue Increased 25 Percent to $539.2 Million Operating Income was $73.4 Million or 13.6 Percent of Revenue (Non-GAAP $79.9 Million or 14.8 Percent of Revenue) Net Income was $50.4 Million ($59.7 Million Non-GAAP) Adjusted EBITDA was $95.9 Million or 17.8 Percent of Revenue Fully Diluted EPS was $1.06 ($1.2 |
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| May 4, 2021 |
Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| May 4, 2021 |
EXHIBIT 10.95 FIFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT ? This FIFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this ?Amendment?) is dated as of March 25, 2021, and effective in accordance with Section 3 below, by and among TTEC HOLDINGS, INC. (formerly known as TeleTech Holdings, Inc.), a Delaware corporation (the ?US Borrower? or the ?Administrative Borrower?, as applicab |
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| April 13, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant ? Filed by a Party other than the Registrant ? Check the appropriate box: ? Preliminary Proxy Statement ? Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 13, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant x Filed by a Party other than the Registrant ? Check the appropriate box: ? Preliminary Proxy Statement ? Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 8, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer inc |
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| April 9, 2021 |
10.89 Employment Agreement between TTEC Digital LLC and George S. Demou. Exhibit 10.89 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Digital, LLC (?TTEC Digital? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and George S. Demou ("Executive" or ?Demou?), each a ?Party? and together the ?Parties.? In connection with the acquisition by TTEC Digital of A |
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| March 29, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 25, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer in |
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| March 29, 2021 |
TTEC Increases its Credit Facility to $1.2 Billion EX-99.1 2 tm2111118d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Increases its Credit Facility to $1.2 Billion DENVER, March 29, 2021 – TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that it has amended its credit facility by exercising its accordion feature to increase th |
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| March 3, 2021 |
Exhibit 99.2 TTEC Announces Record Fourth Quarter and Full Year 2020 Financial Results Full Year 2020 Revenue was $1.949 Billion Operating Income was $204.7 Million or 10.5 Percent of Revenue (Non-GAAP $242.4 Million or 12.4 Percent of Revenue) Net Income was $118.6 Million ($179.7 Million Non-GAAP) Adjusted EBITDA was $304.0 Million or 15.6 Percent of Revenue Fully Diluted EPS was $2.52 ($3.82 No |
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| March 3, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 1, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer inc |
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| March 3, 2021 |
Exhibit 10.1 EXECUTION VERSION EQUITY PURCHASE AGREEMENT BY AND AMONG NEPAS HOLDINGS, LLC, AVTEX SOLUTIONS HOLDINGS, LLC, AND TTEC DIGITAL, LLC Dated as of March 1, 2021 [This document is not intended to create nor will it be deemed to create a legally binding or enforceable offer or agreement of any type or nature, unless and until agreed to and executed by all parties.] TABLE OF CONTENTS Page AR |
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| March 3, 2021 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.3 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, March 1, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that on February 25, 2021 its Board of Directors declared a cash dividend of $0.43 per common share to be p |
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| March 3, 2021 |
Exhibit 99.1 PRESS RELEASE TTEC Has Agreed to Acquire Avtex, a CX Technology Leader, Expanding Its Position as the Global Go-To-Partner for Next-Generation End-to-End Digital Customer Experience Solutions Acquisition, once completed, will add significant scale and scope with industry-leading CX technology solutions to enable digital transformation for large enterprise and mid-market clients DENVER |
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| March 1, 2021 |
EX-21.1 4 ttec-20201231xex21d1.htm EX-21.1 Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC@Home, LLC Colorado, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LL |
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| March 1, 2021 |
Table of Contents ? ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| March 1, 2021 |
Independent Director Compensation Arrangements (effective May 2021) Exhibit 10.34 Independent Director Compensation Arrangements The following compensation arrangements for TTEC Holdings, Inc. (the “Company”) Independent Directors was adopted by the TTEC Compensation Committee and its Board of Directors on February 24, 2021 to be effective as of the start of the 2021/2022 board cycle in May 2021 (the “Effective Date”) until otherwise modified by the Compensation C |
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| March 1, 2021 |
Exhibit 24.1 ? POWER OF ATTORNEY ? Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Regina M. Paolillo and Margaret B. McLean, acting individually, as such person?s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchang |
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| March 1, 2021 |
EX-10.87 3 ttec-20201231xex10d87.htm EX-10.87 HEADS OF EMPLOYMENT AGREEMENT RICHARD SEAN ERICKSON Mr. Erickson’s employment and compensation arrangements with the company are documented via ordinary course offer letter and incentive plan documents that apply to his employment; he does not have a formal employment agreement with the company. Hence, for purposes of this disclosure, the terms of Mr. |
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| February 10, 2021 |
SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 1)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2020 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ |
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| December 4, 2020 |
TTEC Declares $2.14 Per Share Special Cash Dividend EX-99.1 2 tm2037717d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Declares $2.14 Per Share Special Cash Dividend DENVER, December 3, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced that its Board of Directors today declared a special, one-time cash dividend of $2.14 per sh |
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| December 4, 2020 |
Financial Statements and Exhibits, Other Events - FROM 8-K UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): December 3, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 5, 2020 |
Exhibit 99.1 TTEC Announces Record Third Quarter 2020 Financial Results Revenue was $493.0 Million, Representing 24.6 Percent Growth Operating Income was $53.4 Million or 10.8 Percent of Revenue ($55.6 Million or 11.3 Percent Non-GAAP) Net Income was $21.4 Million ($42.4 Million Non-GAAP) Adjusted EBITDA was $77.2 Million or 15.7 Percent of Revenue Fully Diluted EPS was $0.45 ($0.90 Non-GAAP) Sign |
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| November 5, 2020 |
Results of Operations and Financial Condition, Financial Statements and Exhibits - FORM 8-K UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 4, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| September 28, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 25, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| September 28, 2020 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend EX-99.1 2 tm2031830d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 28, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world's most iconic and d |
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| August 13, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 13, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 6, 2020 |
EX-99.2 3 tm2026415d1ex99-2.htm EXHIBIT 99.2 Exhibit 99.2 TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect Acquisition adds Amazon Connect, one of AWS’s fastest-growing services, to TTEC’s Humanify Cloud CX Ecosystem DENVER, August 5, 2020 - TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global Customer Experience as a Service (CX |
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| August 6, 2020 |
Exhibit 99.1 TTEC Announces Record Second Quarter 2020 Financial Results Revenue was $453.1 Million, Representing 15.4 Percent Growth Operating Income was $49.0 Million or 10.8 Percent of Revenue ($49.8 Million or 11.0 Percent Non-GAAP) Net Income was $31.3 Million ($35.2 Million Non-GAAP) Adjusted EBITDA was $71.0 Million or 15.7 Percent of Revenue Fully Diluted EPS was $0.67 ($0.75 Non-GAAP) Sig |
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| August 6, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 5, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 5, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 5, 2020 |
Independent Director Restricted Stock Unit Award Agreement (effective May 14, 2020) Exhibit 10.31 TTEC HOLDINGS, INC. Independent Director Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of [DATE] (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and [NAME] (“Grantee”). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive |
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| June 8, 2020 |
TTEC Holdings, Inc. 2020 Equity Incentive Plan* Exhibit 10.1 TTEC HOLDINGS, INC. 2020 EQUITY INCENTIVE PLAN TABLE OF CONTENTS Page 1. ESTABLISHMENT AND PURPOSE OF PLAN 1 2. DEFINITIONS 1 2.1 Defined Terms 1 2.2 Construction 5 3. PLAN ADMINISTRATION 5 3.1 Plan Administrator 5 3.2 Powers of the Administrator 6 3.3 Binding Determinations 7 3.4 Reliance on Experts 7 3.5 Delegation of Non-Discretionary Functions 7 4. SHARES OF COMMON STOCK SUBJECT T |
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| June 8, 2020 |
S-8 1 tm2021640-1s8.htm FORM S-8 As filed with the Securities and Exchange Commission on June 8, 2020 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-8 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organi |
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| May 15, 2020 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 13, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2020 |
Exhibit 99.1 TTEC Announces First Quarter 2020 Financial Results Revenue was $432.2 Million Operating Income was $40.7 Million or 9.4 Percent of Revenue ($42.0 Million or 9.7 Percent Non-GAAP) Net Income was $21.5 Million ($30.0 Million Non-GAAP) Adjusted EBITDA was $63.6 Million or 14.7 Percent of Revenue Fully Diluted EPS was $0.46 ($0.64 Non-GAAP) Signs Bookings of $87 Million DENVER, May 4, 20 |
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| May 5, 2020 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 4, 2020 |
Exhibit 10.26 TTEC HOLDINGS, INC. Performance Restricted Stock Unit Agreement This Performance Restricted Stock Unit Agreement (this "Agreement") is made and entered into as of March 6, 2020 (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or TTEC) and «FullName» (the "Executive"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2010 |
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| May 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| April 3, 2020 |
TTEC Holdings, Inc. 2020 Equity Incentive Plan Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14 |
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| April 3, 2020 |
TTEC / TeleTech Holdings, Inc. DEFA14A - - DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No.) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) o Defini |
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| March 24, 2020 |
Exhibit 99.1 TTEC Provides Financial Outlook Update due to Impact of COVID-19 Withdraws guidance for 2020 due to increased uncertainty related to impact of COVID-19 Maintains a strong liquidity position and healthy balance sheet DENVER, March 24, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementa |
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| March 24, 2020 |
Regulation FD Disclosure, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 24, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| March 4, 2020 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2019 Financial Results Signs Bookings of $120 Million in the Fourth Quarter and $488 Million in 2019 Provides Outlook for Full Year 2020 Full Year 2019 Revenue was $1.644 Billion Operating Income was $123.7 Million or 7.5 Percent of Revenue (Non-GAAP $129.2 Million or 7.9 Percent of Revenue) Net Income was $77.2 Million ($88.4 Million Non-GA |
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| March 4, 2020 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Regina M. Paolillo and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Co |
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| March 4, 2020 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.2 TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, March 4, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced that on February |
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| March 4, 2020 |
Exhibit 4.01 DESCRIPTION OF SECURITIES The following is a description of TTEC Holdings, Inc. (the “Company,” “TTEC”) securities that are registered under Section 12 of the Securities Exchange Act of 1934, as amended, and does not purport to be complete. For a complete description of the terms and provisions of such securities, refer to our restated certificate of incorporation, as amended (the “Ce |
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| March 4, 2020 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC@Home, LLC Colorado, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LLC Colorado, USA Serendebyte Inc. Delaware, |
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| March 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 or ☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-1191 |
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| March 4, 2020 |
Results of Operations and Financial Condition, Other Events, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 18, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 14, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 11, 2020 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 Name of issuer: TTEC Holdings Inc Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2019 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ Rule 13d-1(b) ☐ Rule |
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| January 16, 2020 |
TTEC / TeleTech Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 2 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Mantucket Capital Management Corporation Attn: Holli Hartman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8905 wi |
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| December 26, 2019 |
TTEC / TeleTech Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 1 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Mantucket Capital Management Corporation Attn: Holli Hartman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8905 wi |
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| December 11, 2019 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): December 09, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| December 11, 2019 |
EX-10.88 2 a19-248721ex10d88.htm EX-10.88 Exhibit 10.88 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, Inc., a Delaware corporation (“TSC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Jonathan Lerner (“Executive” or “Lerner”), each a “Party” and togethe |
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| December 11, 2019 |
Exhibit 99.1 TTEC Names Jonathan Lerner as President, TTEC Digital CX industry expert will accelerate growth through the expansion of TTEC Digital’s cloud-based technology portfolio DENVER, December 9, 2019 — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions |
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| December 6, 2019 |
Entry into a Material Definitive Agreement, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) THE SECURITIES EXCHANGE ACT OF 1934 Date of Report (Date of earliest event reported): December 5, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of i |
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| December 6, 2019 |
3,000,000 Shares TTEC Holdings, Inc. Common Stock Use these links to rapidly review the document TABLE OF CONTENTS Prospectus Supplement TABLE OF CONTENTS Table of Contents Filed Pursuant to Rule 424(b)(7) Registration No. |
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| December 6, 2019 |
Exhibit 1.1 TTEC HOLDINGS, INC. (a Delaware corporation) 3,000,000 Shares of Common Stock UNDERWRITING AGREEMENT Dated: December 5, 2019 TTEC HOLDINGS, INC. (a Delaware corporation) 3,000,000 Shares of Common Stock UNDERWRITING AGREEMENT December 5, 2019 BofA Securities, Inc. Morgan Stanley & Co. LLC as Representatives of the several Underwriters c/o BofA Securities, Inc. One Bryant Park New York, |
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| December 2, 2019 |
Subject to Completion Preliminary Prospectus Supplement dated December 2, 2019. Use these links to rapidly review the document TABLE OF CONTENTS Prospectus Supplement TABLE OF CONTENTS Table of Contents Filed Pursuant to Rule 424(b)(7) Registration No. |
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| November 7, 2019 |
Exhibit 99.1 TTEC Announces Third Quarter 2019 Financial Results Signs Bookings of $114 Million Revenue was $395.5 Million Operating Income was $26.0 Million or 6.6 Percent of Revenue ($26.2 Million or 6.6 Percent Non-GAAP) Net Income was $20.0 Million ($18.6 Million Non-GAAP) Adjusted EBITDA was $46.2 Million or 11.7 Percent of Revenue Fully Diluted EPS was $0.43 ($0.40 Non-GAAP) Maintain Outlook |
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| November 7, 2019 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 5, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 5, 2019 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 5, 2019 |
Form of Indemnification Agreement with Directors and Executive Officers Exhibit 10.33 INDEMNIFICATION AGREEMENT This Indemnification Agreement (this “Agreement”), dated the day of , 2019, is by and between TTEC Holdings, Inc., a Delaware corporation (the “Corporation”), and , an individual (“Indemnitee”). RECITALS A.Competent and experienced persons may be reluctant to serve, or to continue to serve, as directors of legal entities or in other capacities unless they ar |
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| October 28, 2019 |
Exhibit 99.1 TTEC Announces Acquisition of FCR Acquisition expands TTEC’s expertise in serving digital-first hypergrowth companies. DENVER, October 28, 2019 — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptiv |
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| October 28, 2019 |
Exhibit 10.99 Execution Version CERTAIN IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THIS EXHIBIT BECAUSE IT IS NOT MATERIAL AND WOULD LIKELY CAUSE COMPETITIVE HARM TO THE REGISTRANT IF PUBLICLY DISCLOSED. [* * *] INDICATES THAT INFORMATION HAS BEEN REDACTED. MEMBERSHIP INTEREST PURCHASE AGREEMENT AMONG ORTANA HOLDINGS, LLC, FIRST CALL RESOLUTION, LLC, MATTHEW ACHAK, JOHN STADTER, AND TTEC SERVIC |
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| October 28, 2019 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): October 26, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| September 17, 2019 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.1 TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 17, 2019 — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced that on Sep |
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| September 17, 2019 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of Report (Date of earliest event reported) September 16, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 001-11919 (Commiss |
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| August 8, 2019 |
TTEC / TeleTech Holdings, Inc. CORRESP - - TTEC Holdings, Inc. 9197 Peoria Street Englewood, Colorado 80112-5833 August 8, 2019 VIA EDGAR Division of Corporate Finance Securities and Exchange Commission 100 F Street, N.E. Washington, D.C. 20549 Re: TTEC Holdings, Inc. Registration Statement on Form S-3 (File No. 333-232756) Request for Acceleration of Effective Date Ladies and Gentlemen: Pursuant to Rule 461 under the Securities Act of 193 |
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| August 7, 2019 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 7, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 7, 2019 |
Exhibit 99.1 TTEC Announces Second Quarter 2019 Financial Results Signs Bookings of $122 Million Revenue was $392.5 Million Operating Income was $22.9 Million or 5.8 Percent of Revenue ($25.4 Million or 6.5 Percent Non-GAAP) Net Income was $13.6 Million ($15.8 Million Non-GAAP) Adjusted EBITDA was $44.8 Million or 11.4 Percent of Revenue Fully Diluted EPS was $0.29 ($0.34 Non-GAAP) Raises Outlook |
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| August 7, 2019 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 7, 2019 |
Exhibit 10.25 TTEC HOLDINGS, INC. Performance Restricted Stock Unit Agreement This Performance Restricted Stock Unit Agreement (this "Agreement") is made and entered into as of , 20xx (the " Effective Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Executive"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2010 Equity Incentive Plan |
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| August 6, 2019 |
TTEC / TeleTech Holdings, Inc. CORRESP - - August 6, 2019 VIA EDGAR AND FEDERAL EXPRESS Kathryn Jacobson Division of Corporation Finance U. |
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| July 30, 2019 |
TTEC / TeleTech Holdings, Inc. CORRESP - - July 30, 2019 VIA EDGAR AND FEDERAL EXPRESS Joshua Shainess Division of Corporation Finance Securities and Exchange Commission 100 F Street, NE Washington, DC 20549 Re: TTEC Holdings, Inc. |
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| July 22, 2019 |
Exhibit 4.4 TTEC Holdings, Inc. as Issuer and [ ] as Trustee INDENTURE Dated as of [ ] CERTAIN SECTIONS OF THIS INDENTURE RELATING TO SECTIONS 310 THROUGH 318 INCLUSIVE, OF THE TRUST INDENTURE ACT OF 1939 Trust Indenture Act Section INDENTURE Section Section 310(a)(1) Section 609 (a)(2) Section 609 (a)(3) Not Applicable (a)(4) Not Applicable (b) Section 608 Section 610 Section 311(a) Section 613 ( |
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| July 22, 2019 |
Exhibit 24.1 TTEC Holdings, Inc. Power of Attorney KNOW ALL MEN BY THESE PRESENTS, that the undersigned officers and directors of TTEC Holdings, Inc., a Delaware corporation with offices at 9197 S. Peoria Street, Englewood, Colorado 80112 (the “Company”), hereby constitute and appoint Regina M. Paolillo and Margaret B. McLean, jointly and severally, each in her own capacity, his or her true and la |
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| July 22, 2019 |
TTEC / TeleTech Holdings, Inc. S-3 - - S-3 S-3 1 a2239319zs-3.htm S-3 Use these links to rapidly review the document TABLE OF CONTENTS Table of Contents As filed with the Securities and Exchange Commission on July 22, 2019 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-3 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 TTEC Holdings, Inc. (Exact name of registrant as specified in |
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| May 24, 2019 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 22, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 21, 2019 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 17, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 8, 2019 |
Exhibit 99.1 TTEC Announces First Quarter 2019 Financial Results Signs Bookings of $132 Million in the First Quarter 2019, Up 32 Percent over the Prior Year Revenue was $394.4 Million Operating Income was $32.1 Million or 8.1 Percent of Revenue ($34.6 Million or 8.8 Percent Non-GAAP) Adjusted EBITDA was $55.0 Million or 13.9 Percent of Revenue Fully Diluted EPS was $0.41 ($0.51 Non-GAAP) Maintains |
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| May 8, 2019 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 7, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 7, 2019 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| April 23, 2019 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of Report (Date of earliest event reported) April 23, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of incorporation or organization) ( |
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| April 12, 2019 |
TTEC / TeleTech Holdings, Inc. DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) o Defin |
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| April 12, 2019 |
Definitive Proxy Statement on Schedule 14A filed with the SEC on April 12, 2019 Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No.) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14a |
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| April 10, 2019 |
Exhibit B POWER OF ATTORNEY KNOW ALL PERSONS BY THESE PRESENTS, that each of Kenneth D. |
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| April 10, 2019 |
TTEC / TeleTech Holdings, Inc. / TUCHMAN KENNETH D - SC 13D Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) TTEC Holdings, Inc. 9197 South Peoria Street, Englewood, CO 80112 (303) 397-8100 with a copy to Holli Hartman Mantucket Capital Management Corporation 52 |
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| April 10, 2019 |
Exhibit A Pursuant to Rule 13d-1(k) of Regulation 13D-G of the General Rules and Regulations of the Securities and Exchange Commission under the Securities Exchange Act of 1934, as amended, the undersigned agrees that the statement to which this Exhibit is attached is filed on behalf of each of them in the capacities set forth below. |
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| March 7, 2019 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of Report (Date of earliest event reported) March 6, 2019 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 001-11919 (Commission F |
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| March 7, 2019 |
EX-99.1 2 a19-59981ex99d1.htm EX-99.1 Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2018 Financial Results Signs Bookings of $207 Million in the Fourth Quarter and $600 Million in 2018, Up 36 Percent over the Prior Year Provides Outlook for Full Year 2019 Revenue, Operating Income, and Adjusted EBITDA Estimates Organic Revenue Growth between 7.5 and 8.6 Percent Full Year 2018 Revenue wa |
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| March 6, 2019 |
Exhibit 10.86 AMENDED AND RESTATED EXECUTIVE EMPLOYMENT AGREEMENT This Amended and Restated Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, Inc., a Delaware corporation (“TSC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Margaret B. McLean ("Employee" or “McLean”), each a “Party” and toget |
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| March 6, 2019 |
Annual Report on Form 10-K for the year ended December 31, 2018 Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2018 or ☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-1191 |
